The ‘Contact Person’ is the person making the booking on behalf of the ‘Customer’. On confirming a booking with Royale Coachlines’, the ‘Contact Person’ accepts personal liability for ensuring the ‘Customers’ payment of the booking, and related costs, is made in full and on time. Royale Coachlines reserves the right to pursue the ‘Contact Person’ directly for payment should the ‘Customer’ fail to make payment in full and on time.
This is not necessarily directed at our regular ‘Customers’ and ‘Contact Persons’ who have a satisfactory credit history with Royale Coachlines and whose on-going business we appreciate. It is intended more to protect Royale Coachlines against new ‘Customers’ with no credit history. The name of the ‘Person in Charge’ of the ‘Group’ must be given at the time of booking. This person must travel with the ‘Group’, remain sober, and is responsible for, but not limited to; ensuring all ‘Passengers’ within the ‘Group’ follow the directions of the driver, the vehicle is left undamaged, rubbish removed and ‘Passengers’ are not left behind at stop